Choose the PhilCare platform that best meets your needs.

PhilCare Online Claim Reimbursement (ORP) Portal

Submit and track claims for inpatient, emergency room, and special outpatient reimbursement

Smart LOA

Request a Letter of Authorization (LOA) for special outpatient procedures

HeyPhil 3.0

If you’re using your mobile device, you can access the following here: your digital card, teleconsultation, MindCare counselling sessions, find an accredited provider.

Download the app from the Google Play Store or Apple App Store.

Member Gateway

If you’re using your computer, you can access the following here: your digital card, teleconsultation, MindCare counselling sessions, find an accredited provider.

Need help?

Support is available 24/7.

For assistance, contact +63 917 825 4864 or email philcare@victory.org.ph.

For animal bite concerns, call (02) 8462-1810.